0XC4EB8004 HW_MICCI2_V12

[GT555]

0XC4EB8004 HW_MICCI2_V12 - Has anyone has a solution to clear this error message on my Printer HP Smart Tank Plus 571? Can you please help me so I can use may Printer again. I already talk to the support from HP over the phone and the reccomendation is to replace the Printer Head, which I order one set of Black and Colored printe head, but after installing the error remains the same. I appreciate any kind of help that will fix my printer.

Thanks for any help.

[Anand_Andy]

Hi @GT555,

Welcome to the HP Support Community

I understand you are getting an error message 0XC4EB8004 HW_MICCI2_V12 on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We can try performing a Semi full reset to restore the printer back to its original settings.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!