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‎03-04-2022 08:16 AM

HP Recommended

Bought this printer a few days ago and it worked great, however just yesterday tried to use it and it wouldn't work coming up with an error code on my phone of: HP=Setup<28_DeskJet2700 series No internet connection, which we do have! I've tried setting up using the WPS connection but no go! Any assistance will be gratefully received!

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‎03-04-2022 09:36 AM - edited ‎03-04-2022 09:37 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can do a wireless reset and then use the HP Smart to add pritner back to the network?

 

These resources will be useful:

https://www.youtube.com/watch?v=NHq_83JIy4A

https://www.youtube.com/watch?v=vmxH--J18Iw

(watch from time 4:50 onwards)

For more tips on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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