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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: 3830 always offline

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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10-08-2020 08:14 AM - edited 10-08-2020 08:25 AM
Hi @JeanneA
If it's the computer settings and the printer is not spoiled, then need to change the settings.
Go to Windows Start (Button), select Settings (gear icon on the left), go to Accounts
https://support.hp.com/us-en/checkwarranty
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thanks
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
10-12-2020 05:23 AM
Hi @JeanneA
https://support.hp.com/us-en/checkwarranty
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thanks.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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