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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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True - this printer supports 2.4GHz only.
Reference - How to connect the printer - methods and options
Page 62
Additional Information...
Standard Wireless Connection (using a router)
If your router supports both 2.4GHz and 5GHz,
Make sure the printer is broadcasting on both frequencies.
If the router supports it, assign a separate SSID named network for each frequency
Connect the printer to the SSID network for the 2.4GHz frequency.
Dual Band Network - Considerations
References / Resources
Wireless Printing Center – Static IP Address
AND
Wireless Printing Center > Common Questions > Wireless Connection Issues
Some of the more common remedies grouped here:
Wireless Printing Center > Common Questions > Printer no longer works on network
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP DeskJet 2652 All-in-One Printer
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