675 printer will not automatically connect to WiFi after restarting

[puzzle9]

version SAYALIPP1N002.2450A.00

The WiFi indicator light flashes after restarting
After pressing the wifi button to turn off wifi
Press the wifi button again and the wifi connection is successful

If you don't press any button, the WiFi indicator light will keep flashing

[Garp_senchau]

@puzzle9,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Ensure your WiFi is working and the printer is within range.

Restart Printer: Turn the printer off, wait 10-15 seconds, and turn it back on.

Reset Network Settings: Press and hold the Wi-Fi button and the cancel button for 15 seconds to reset the network settings.

Use HP Smart App: Open the HP Smart App and follow the instructions to connect the printer to WiFi.

Check Connection: Once connected, the WiFi light should stop flashing and stay solid.

Check Printer's IP: Print a Network Configuration Page to make sure the printer has a valid IP address.

Update Firmware: update the printer firmware through the HP Smart App.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution! ✅ This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

Regards,

[puzzle9]

This model of printer
Will it automatically connect to the last wifi after power failure and restart

[Garp_senchau]

@puzzle9, 

Thank you for your response

For most printers, if they were previously connected to a Wi-Fi network and there has been no change to the network settings, they should automatically reconnect to the last used Wi-Fi network after a power failure and restart.

However, a few factors might affect this:

1. Network Settings: If the network SSID or password has been changed, the printer will not be able to reconnect automatically and may require you to reconfigure the Wi-Fi connection.
2. Firmware Updates: Make sure that your printer's firmware is up to date, as certain bugs related to Wi-Fi reconnection may be resolved in the updates

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification. 

Take care and have a good day. 

If this reply nailed it, mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers. ✨ And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

Regards,

[puzzle9]

According to the initial response
I reset the network settings
And set up WiFi using Smart App
After power outage and restart
The WiFi indicator light keeps flashing

What more information do you need
How can I provide it to you

[Garp_senchau]

@puzzle9,

I apologize for any misunderstanding earlier!

Even after a power outage, your printer should typically reconnect to the Wi-Fi automatically, provided the network settings haven't been altered or disrupted. However, if the issue persists, it might be a hardware problem.

In this case, I recommend reaching out to our phone support team for further assistance. They'll work with you one-on-one to get the issue sorted, possibly with some remote assistance magic. 

I will be sharing the details in private. Feel free to contact them, and they’ll be able to assist you further!

Please note that there will be a nominal charge for the service they provide.

Regards,