Access setting for Hardware MAC address

[Jam2125]

How to disable or enter Hardware MAC address with set up for HP printer

[zoey7886]

@Jam2125, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Setting up Hardware MAC Address on HP Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To manage and set up the Hardware MAC address for your HP printer, follow the instructions below:

Using Printer Control Panel

1. Print Network Configuration Report:
   • On the printer control panel, touch the Setup button.
   • Navigate to Network settings.
   • Select Print Wireless Network Test or Network Configuration Report.
   • This report will provide the current network settings, including the MAC address.

Using Embedded Web Server (EWS)

Open the EWS:

• Ensure your printer is connected to the network.
• Open a web browser on your computer.
• Type the IP address of the printer into the address bar (found on the network configuration report). For example: http://192.168.1.100.
• Press Enter to access the EWS.

Access Network Settings:

• Once the EWS page opens, navigate to the Network tab.
• Go to Advanced Settings or Network Settings.
• Here, you can view and change the device’s network settings.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Jam2125]

I’m still unable to access the configuration to input the MAC wireless address. The site for the router is receiving a malware detected and is blocked. I tried contacting Spectrum internet wifi support and they are unable to access the router for allowing the MAC address. I’ve tried finding a way to disable the MAC address without success. 
any other hints/ideas? 
also tried to connect direct to router but Hap 3830 doesn’t have Ethernet connection and router doesn’t have USB

[Jam2125]

Success! I moved the printer next to router, restored to factory settings and was able to connect wirelessly..yay!! Thanks for your help!

[zoey7886 · Accepted solution]

@Jam2125, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards,