• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-20-2024 08:15 AM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: iOS

My Printer (8030 series) is currently connected to my Wifi but on the HP site, the account dashboard is having a hard time connecting through the website. How will HP know when my ink is done and I'm ready to be sent new ink? Not sure what to do. 

Reply
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2024 02:34 PM

HP Recommended

Hi @Gooley,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571 

HP Support

 

Rachel571
I am an HP Employee

View solution in original post

Reply
Was this reply helpful? Yes No
1 REPLY 1

‎05-20-2024 02:34 PM

HP Recommended

Hi @Gooley,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571 

HP Support

 

Rachel571
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.