Administrator error messaged

[tonichol]

I can’t reset my printer settings ! I get a constant can’t be preformed due to administrator lock but I have never done that and I am the only user , please help I can’t change setting to my new WiFi router!

thanks

[sandytechy20]

@tonichol

Welcome to the HP support community.

I understand that you are getting an administrator error on the printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.