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‎04-12-2025 03:52 PM

HP Recommended

I was not able to use the printer because of some issues.How do I end free 3 day trial using the HP smart app?

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1 REPLY 1

‎04-14-2025 08:30 AM

HP Recommended

@RB1205, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you are encountering issues with your printer and want to end your free 3-day trial using the HP Smart app, follow these steps:

  1. Open HP Smart App: Launch the HP Smart app on your device.
  2. Sign In: Ensure that you are signed in with the account that is currently enrolled in the trial.
  3. Navigate to Your Account: Tap on your account or profile section.
  4. Manage Subscriptions: Look for a section named "Manage Subscriptions" or similar.
  5. Cancel Trial: There should be an option to cancel the subscription or trial. Follow the prompts to confirm the cancellation.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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