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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet Plus Ink Advantage 6075 All-in-One Printer
macOS 12.0 Monterey

"An error occurred while trying to add the selected device." I am unable to get my old printer HP 6075 going again after I attempted trouble-shooting. TOO COMPLICATED; my head is spinning!

1 REPLY 1
HP Recommended

@sspurs

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you are able to access the EWS page of the printer from your MAC? 

While you respond to that, let's restart the wireless router, the printer, and the MAC

And, also perform a ping test to check the connectivity-

  1. Obtain the IP address of the printer by clicking on the Wireless icon on the printer
  2. On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box
  3. Check the second box that says Send only > 10 pings
  4. Click on ping > Check the results at the end if any packets are lost
  5. Note: There should be 0% packet loss, share the results in your next post.

Update the printer firmware-

Go to Setup > Tools > Update the printer

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day! 

ECHO_LAKE
I am an HP Employee

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