BOUT TO THROW THE PRINTER

[Aadams5683]

We moved, got new wifi router PLEASE how do I reconnect to a new wifi. All the HP app says is device disconnected. I'm 2 hours in a dang loop and literally bout to throw the printer in the oven 

[Dragon-Fur]

@Aadams5683 

Welcome to the HP Community --

Nah, don't do that to your new oven.

I do not see that you included your printer model.

If you did so, the post failed to add the information.

If you have not done so, you want to clear the old network from the printer to it ready to connect to the new network.

Once you clear the old network, the setup is likely close to how you set up the printer at the old residence. 

There might be differences -- for example, if your printer only supports 2.4GHz (Wireless), make sure your router is ready and configured to support that frequency.

Check out the video gallery -- links later in this message.

Network Defaults

 Restore Wi-Fi setup mode on your HP printer

Restore Network Defaults / Install / Connect – Inkjet and Laser printers

HP printer setup (Wi-Fi network)

HP Smart and USB cable

This is one of those occasions where the printer's user guide can be helpful.

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

 Open Category Setup & User Guides

 Find and Open the user manual for your printer

 Check the Table of Contents or search for "connect the printer" or similar

===================================

Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Aadams5683]

HP Envy 6055. And I have done all those links and followed all those same instructions TWICE!

 

[Dragon-Fur]

@Aadams5683 

Well, I don't know.

Seems like the printer ought to be giving some kind of indication of its situation.

Make sure it's clean, ready to operate, and plugged into a standard wall socket.

Start here:

 HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

and

Wireless Troubleshooting – Router Change

Troubleshooting - Wi-Fi connection is lost after router or network settings change

 HP printers - Wi-Fi connection is lost after router or network settings change 

And

 User Guide - HP ENVY 6000 All-in-One series

OR

 User Guide - HP ENVY 6000e All-in-One series

Solutions from Troubleshooting category

Troubleshoot a Wi-Fi connection to an HP printer

If I think of something else that might be useful, I will post back.

===================================

Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP ENVY 6055 All-In-One Printer
• HP ENVY 6055e All-in-One Printer

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"