Blinking exclamation point on panel - message says I’m not finished with setup?

[Lucy5573]

I just received a new to me printer and it had a flashing! When I plugged it in. I’ve connected it to the Wi-Fi and completed set up however the! Is still blinking and I get a message that says set up is not complete. Not sure where to go from here

[BeemerBiker]

Click here for network setup using HP Smart but in a different language

You may need to reset your printer.

Disconnecting the USB or ethernet cable may still leave the printer in the wired mode. Connecting an ethernet cable may still leave the printer in Wi-Fi mode. The Wi-Fi reset shown below is used to put Wi-Fi printers into setup mode. Note that the reset video may show a slightly different model than yours.

The steps below are Wi-Fi only and do not perform a factory reset:

Switch off the printer
Press the red X button and the down arrow button and keep them pressed for the next few steps
Click the power button and hold down those two button till it resets

Wi-Fi connection

Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The modem needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the modem.

This video shows how to connect to the router: 140
Wi-Fi Direct can be used to avoid configuring the router. Watch this: 140
A simple connection to the modem can be done by using the WPS pushbutton method. This is explained on page 8 in this User Manual.

Software

HP updates software periodically. Downloads shown below may be old. You should always visit the Software and Download page to look for new releases. You may need to select an operating system (OS) first. If windows 11 is missing then use 10. You can go as far back as Windows 7, 64bit to get missing drivers. After selecting the OS click the blue Open all button to view all downloads.

You can find all of the software here: 140. You should select the OS and then look for the phrase "Open All" and click that. Drivers from Windows 7 and up are usually compatible with the latest Windows OS.

Documents

All documents are available at the below HP site. The user and reference manuals show how to get status reports and analyze error indicators on printer that have no control panel.

All HP manuals are here: 140

Support Videos - Parts - Disassembly

HP has a YouTube site and there are a number of video in English and other languages. Typically unboxing, clearing paper jams, and cartridge problems. You may also find instructional disassembly videos from other users.

Printer problems could be cleared by one or more of these HP YouTube videos 140

Printer Reference

One or more printer reference is listed below. Typically your printer may be part of a series and use the same software and manual. The exact spec may be different.

Specifications for your system: 140

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.