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‎01-12-2021 06:52 AM

HP Recommended
Product: hp envy photo 6230

Hi,

 

i bought this printer today. I have been trying to turn the bluetooth on and what i can see is Bluetooth Smart is turning on..... for last two hours.

 

I did restart and tried again but same thing..then i did factory reset, but nothing is sorting this problem out. is there anybody who can advice me about it. thank you.

Category:
1 REPLY 1

‎01-16-2021 04:29 AM

HP Recommended

@Covid-2019, Welcome to the HP Support Community!

 

This printer does not have Bluetooth. Bluetooth Smart is used by the HP Smart app to detect the wireless devices during setup. You cannot print via Bluetooth on this printer.

For printer specifications, click here.

 

You may connect the printer wirelessly to a computer/mobile device

 

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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