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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-21-2026 02:37 PM

HP Recommended

my Computer and My Printer are not communicating

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1 REPLY 1

‎10-23-2026 05:04 AM

HP Recommended

Hi @PeggyAusten80,

 

Welcome to the HP Support Community!

 

I understand that your computer and printer are not communicating over Bluetooth. To help identify the cause, could you please confirm a few details?

 

  • What is the exact model of your HP printer?
  • Are you using a Windows PC or a Mac?
  • Are you trying to print through Bluetooth, Wi-Fi, or a USB cable? Most HP printers use Wi-Fi or USB for printing rather than Bluetooth, so confirming the connection method will help.
  • Does the printer appear on your computer but fail to print, or is the printer not detected at all?

 

Once you share these details, we can guide you through the appropriate troubleshooting steps for your printer and computer.
 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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