CANNOT PRINT ERROR MSG

[PROSPERO1]

PRINTER RECEIVING WIFI SIGNAL, BUT WHEN CONNECTING LAPTOP WIFI SIGNAL CUTS OUT.

 + ERROR MSG ON PRINTER SCREEN READS: CANNOT PRINT, CONTACT INSTANTINK.COM. WASTE OF TIME,  OPTIONS DO NOT ANSWER QUESTIONS.

laptop settings and printer settings reset several times same result.

HP support not contactable

[sandytechy20]

@PROSPERO1

Welcome to the HP support community.

Restore network settings on the printer

1. From the Home screen, touch (Wireless) and then touch ( Settings \ Setup ).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network configuration page and verify that the network settings have been reset.

Update the printer firmware

Here are the steps:- Click here

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

1. From the printer control panel, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard.

4. Follow the display instructions to complete the setup.

Refer page number 36 in this user guide for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.\