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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
HP Recommended
Welcome to the HP User Community.
The printer firmware is not going to be updated for this model.
The printer is not supported in Windows 10 except using the built-in Windows print drivers that provide basic print function.
There will be no further upgrades for this printer.
Yes, in my opinion,
You need a newer printer to take advantage of newer printer network technology.
Notes / FYI
- Even new printers (at this writing) require that they are connected to an SSID named network for the band / frequency they are expected to use.
- Printers do not like "hopping" - switch this option off in the router to prevent the printer from suddenly losing connection.
- Unless you are using Wi-Fi Direct (network without a router) >> Remember to always switch OFF Wi-Fi Direct on the printer.
Example - Dual Band Network
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Photosmart Plus All-in-One Printer - B209a
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