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Common problems for Connectivity Issues
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HP Recommended
HP ENVY Pro 6420 All-in-One Printer
Microsoft Windows 10 (64-bit)

I live in a student home and don't have access to the Wifi router, plus from what I've been told by the landlord the network doesn't support WPS anyway. Is there any other way I can connect my printer to the network?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Curricius

 

Welcome to the HP support community.

 

I understand that you want assistance in connecting the printer, I am glad to assist you.

You can connect the printer to a WiFi router using the HP Smart app without WPS.

Here are the steps:-

  • Make sure your computer is connected to your wireless network and you know the Wi-Fi password of your wireless network.
  • Make sure the printer is in the Auto Wireless Connect (AWC) setup mode. 
  • When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle outward, repeating.
  • If this is the first time you set up the printer, the printer is ready for setup and in AWC mode immediately after it is powered on. The printer will keep searching for the HP Smart app to connect within two hours, and then stops searching. 
  • If it has been longer than two hours, press and hold the Wireless button on the back of the printer for at least three seconds to put the printer back in AWC setup mode. 4. Open the HP Smart app, and then do one of the following:

Refer to page number 26 in this user guide for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Curricius

 

Welcome to the HP support community.

 

I understand that you want assistance in connecting the printer, I am glad to assist you.

You can connect the printer to a WiFi router using the HP Smart app without WPS.

Here are the steps:-

  • Make sure your computer is connected to your wireless network and you know the Wi-Fi password of your wireless network.
  • Make sure the printer is in the Auto Wireless Connect (AWC) setup mode. 
  • When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle outward, repeating.
  • If this is the first time you set up the printer, the printer is ready for setup and in AWC mode immediately after it is powered on. The printer will keep searching for the HP Smart app to connect within two hours, and then stops searching. 
  • If it has been longer than two hours, press and hold the Wireless button on the back of the printer for at least three seconds to put the printer back in AWC setup mode. 4. Open the HP Smart app, and then do one of the following:

Refer to page number 26 in this user guide for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you very much, that worked perfectly!

HP Recommended

@Curricius

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

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