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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎07-21-2022 08:44 AM

HP Recommended
Operating System: Android 9.0 Pie

I have been able to print to my HP DeskJet All in one 4720 via Android Mobile (Direct-23-HP-Deskjet 4720) until recently when my router and wireless have to change name. 

 

I reset and reconnect the printer to the new name but yet my Android mobile is unable to print saying that the printer is not available. I have uninstall and reinstall the HP print services numerous time. 

 

appreciate some help as HP software is getting more difficult and their software should not be call SMART at all. I have another HP PRinter which is giving me as much headache which will be discuss in another forum.

 

tq

1 REPLY 1

‎08-02-2022 11:45 PM

HP Recommended

@BFong

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

By reset do you mean, have you reset the network settings on the Printer?

 

Let me know 🙂

 

Thanks!


I am an HP Employee

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