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‎03-05-2022 04:22 PM

HP Recommended
Product: HP LaserJet Pro MFP M127fn
Operating System: Microsoft Windows 10 (32-bit)

I keep on getting an error message saying failure to communicate with printer. I have downloaded the software and drivers already, every time it gets to the configure section I get an error message. Please help!

Category:
1 REPLY 1

‎03-08-2022 07:34 AM

HP Recommended

@Jean1007, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to scan. To assist you better, 

  • What is the error?
  • Which app are you using to scan from?
  • Are you using the HP Smart app?

For more info on scanning, refer to - How to scan with an HP printer

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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