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‎11-15-2022 02:23 PM

HP Recommended
Product: HP LaserJet Pro M102w Printer

I am having a major problem with this printer. I have changed ISP and thus need to change the IP Address on this printer. I have tried WPS but it gets some weird address that doesn't apply to my network. I tried connecting via usb and running the set-up software  but when I go to the Network Tab and then to Wireless Configuration it asks for my Router name and password but to finish the process it keeps asking for a name and password. I do not have the manuals and every username and password I have found on the HP site doesn't work. As far as I know I did not change the login info and I even tried the assigned Wireless Direct password. I saw something about a PIN that's suppose to be on the label but I can't find that either. Plus why should it need a password to make changes if your directly connected. I am truly stump as this should not be this hard.  

 

Also the paper stop on the feed tray has come off. It looks like it should just snap back in place but I can't figure out how to do this either.

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