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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-20-2026 01:59 PM

HP Recommended

Help connect connecting Bluetooth and Wi-Fi

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1 REPLY 1

‎01-22-2026 04:14 AM

HP Recommended

Hi @Daintygirl18 

 

Welcome to the HP Support Community! Thanks for posting your query! 

 

We're here to help you get back up and running.

 

I’ll help you get this sorted. To make sure we’re on the right track, could you tell me a bit more about your setup?

  1. Which HP product are you trying to connect—printer, laptop, or something else?
  2. Are you trying to connect to Bluetooth, Wi-Fi, or both?
  3. Is this a new setup or are you troubleshooting an existing connection?
  4. What operating system and version are you using (e.g., Windows 11, macOS 26.2, iOS, Android)?
  5. Are there any error messages or specific symptoms you’re seeing?
  6. How are you attempting the connection—through the HP App, system settings, or another method?

Once I have these details, I’ll guide you through the most effective steps tailored to your situation.

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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