• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet MFP M234dw Printer
Microsoft Windows 11

Hi, I'm trying to connect my laptop and printer MFP M234dw via wifi direct as my property wifi doesn't allow printer connection.

My laptop finds and connects to my printer with wifi direct, but I keep seeing "Driver is unavailable. 

I've tried searching for the relevant driver at 123.hp.com, but I keep getting directed to download HP Smart. I've tried to connect my printer via HP Smart but my printer cannot connect to the wifi at my property, so that doesn't help.

Is there a driver that I can use to connect my laptop with my printer?

 

Also, I have trouble setting up my iPad with the printer as well. It worked one time, but my iPad couldn't find my printer after that first time.

1 REPLY 1
HP Recommended

@werat1 

 

Welcome to the HP support community.

 

I understand that you're trying to connect the printer using WiFi Direct, I am glad to assist you.

Use the buttons on the printer control panel to restore Wi-Fi setup mode.

  • Press the Cancel button to ready the printer.
  • Press and hold the Information button for five seconds until the control panel buttons light.
  • NOTE: Your control panel might look different than the following example, but the steps are the same.
  • Example of pressing the Info button for five seconds
  • Press the Wireless button and the Cancel button at the same time.
  • Example of pressing the Wireless and Cancel buttons at the same time
  • Wait 60 seconds until the Wireless button blinks blue continuously or the Status light pulses purple.
  • Within two hours, return to the app or software to find and add your printer and complete the setup.

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.