Can't connect my 4100 series HP printer

[VickyJ73]

I need help connecting my hp 4155E Printer to my wireless newwork

[Kuroi_Kenshi]

Hi @VickyJ73,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Use the WPS Settings

If your printer and access point (or wireless router) support Wi-Fi Protected Setup (WPS), follow these steps:

• Ensure your printer and access point/router support WPS.
  • Press and hold the Wireless button on the printer control panel for at least 3 seconds, and then release it.
  • Within 2 minutes, press the WPS (PBC) button on your access point/router.
  • The printer will start connecting to the wireless network. When connected, the LED light on the printer will stay on.
  • Continue to install the printer software.

Setup Using Windows

If you are using a Windows computer, you can set up the connection using a USB cable or an access point:

Setup via USB Cable:

• Access point
• Network-connected computer
• USB cable
• Download software packages from the HP website.
  • Ensure the USB cable is connected between the printer and the computer
  • Turn on your computer, access point, and printer.
  • Download the printer driver software from HP's support website.
  • Unzip the driver package and run the installer.
  • Review and accept the installation agreements, then click Next.
  • Select Wireless on the Printer Connection Type screen, then click Next.
  • If setting up for the first time, select Yes, I will set up my printer’s wireless network and click Next.
  • Select Using a USB cable on the Select the Wireless Setup Method screen, then click Next.
  • Choose the wireless network (SSID) and complete the setup.

Setup using Access Point (without USB Cable):

• Wi-Fi-enabled PC running Windows 7 or higher, and an access point (router).
• Download software packages from the HP website.
  • Turn on your computer, access point, and printer.
  • Download the printer driver software from HP's support website.
  • Unzip the driver package and run the installer.
  • Review and accept the installation agreements, then click Next.
  • Select Wireless on the Printer Connection Type screen, then click Next.
  • If setting up for the first time, select Yes, I will set up my printer’s wireless network and click Next.
  • Choose Using a direct wireless connection on the Select the Wireless Setup Method screen, then click Next.
  • Complete the network setup.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Hi @VickyJ73,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Use the WPS Settings

If your printer and access point (or wireless router) support Wi-Fi Protected Setup (WPS), follow these steps:

• Ensure your printer and access point/router support WPS.
  • Press and hold the Wireless button on the printer control panel for at least 3 seconds, and then release it.
  • Within 2 minutes, press the WPS (PBC) button on your access point/router.
  • The printer will start connecting to the wireless network. When connected, the LED light on the printer will stay on.
  • Continue to install the printer software.

Setup Using Windows

If you are using a Windows computer, you can set up the connection using a USB cable or an access point:

Setup via USB Cable:

• Ensure the USB cable is connected between the printer and the computer
• Turn on your computer, access point, and printer.
• Download the printer driver software from HP's support website.
• Unzip the driver package and run the installer.
• Review and accept the installation agreements, then click Next.
• Select Wireless on the Printer Connection Type screen, then click Next.
• If setting up for the first time, select Yes, I will set up my printer’s wireless network and click Next.
• Select Using a USB cable on the Select the Wireless Setup Method screen, then click Next.
• Choose the wireless network (SSID) and complete the setup.

Setup using Access Point (without USB Cable):

• Turn on your computer, access point, and printer.
• Download the printer driver software from HP's support website.
• Unzip the driver package and run the installer.
• Review and accept the installation agreements, then click Next.
• Select Wireless on the Printer Connection Type screen, then click Next.
• If setting up for the first time, select Yes, I will set up my printer’s wireless network and click Next.
• Choose Using a direct wireless connection on the Select the Wireless Setup Method screen, then click Next.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,