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HP DeskJet 3750 All-in-One Printer
Android 9.0 Pie

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 Does anyone know what to press on here to connect to a new network. We changed from virgin to vodafone internet and it won't connect to the new network. My phone and laptop both can't find the device in the app either. It was working fine with the last Internet. 

1 REPLY 1
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@Taz16 

 

Welcome to the HP User Community.

 

Restore the printer network defaults.

See the User Guide - Page 62

 

 

Press the Wireless button and the Cancel button (X) from the printer control panel at the same
time, and then hold them for three seconds.

 

Instructions elsewhere in the same chapter explain how to connect the printer to your network.

 

and...

 

Printer Setup / Setup Troubleshooting

HP Printer Setup / Setup Troubleshooting

 

Restore Network Defaults / Install / Connect

HP printer setup (Wi-Fi network)

 

 

Video Help for this series

"Technology Tips" Deskjet 3700

 

and

 

 

Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

 

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HP DeskJet 3750 All-in-One Printer 

 

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