Can't connect printer to wireless, tried everything! Error 61

[Annie7777777777]

Also getting error 61.  We typically have no issues, strong Internet connection.  

[Raj_05]

Hi @Annie7777777777,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error 61 on an HP printer typically indicates a communication error between the printer and the computer or network. Here are some steps you can try to troubleshoot the issue.

• Restart Printer and Computer: Sometimes, a simple restart can resolve connectivity issues. Turn off the printer and computer, wait for a few minutes, and then turn them back on.
• Check Wireless Connection: Ensure that the printer is within the range of your Wi-Fi network and that the Wi-Fi signal is strong. You can try moving the printer closer to the router to see if that improves the connection.
• Check Network Settings: Make sure that the Wi-Fi network settings on the printer are configured correctly. You may need to re-enter the network SSID (name) and password.
• Update Printer Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve connectivity issues and improve performance.
• Reset Printer Network Settings: If you've previously configured the printer for a different network, you may need to reset the network settings and set it up again for your current network.
• Update Printer Drivers: Ensure that you have the latest printer drivers installed on your computer. You can download the drivers from the HP website and install them manually if needed.
• Disable Firewall/Antivirus: Sometimes, security software can interfere with the communication between the printer and the computer. Temporarily disable any firewall or antivirus software on your computer and see if that resolves the issue.
• Check for Interference: Nearby electronic devices or objects like microwaves or cordless phones can sometimes interfere with Wi-Fi signals. Move any such devices away from the printer and router.

By following these steps, you should be able to troubleshoot the connectivity issue with your HP LaserJet MFP M234dwe printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support