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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 3833 All-in-One Printer

Hi,

My wifi printer can find the wifi and login without any problems but even though I'm on the same wifi on my phone it says the printer is unavailable. My wifi is a router with 4 extenders (mesh) and I have both 2,4 GHz and 5ghz on same name. 

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