• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎02-03-2021 01:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have color laser jet pro MFP M277c6

There are multiple printers listed that are close 

M277dw,M2770n, 277Fdw,FDN etc What do I use to connect from android phone? My printer is wifi connected to 2 computers and works fine, app can't find it and printer not listed.  HELP 

Category:
1 REPLY 1

‎02-10-2021 01:54 PM

HP Recommended

@TomRes

 

I reviewed your post and I understand that you are able to find multiple printers on your phone and want to know which printer to select.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are all these printers showing up on the same network?

Are you using the HP Smart App on your phone?

 

You need to select the printer that you have from the list of available printers. I recommend you use the HP Smart App and it will automatically find the add printer which is on the same network.

 

Refer to the below article for detailed instructions.

 

https://support.hp.com/in-en/document/c03561640

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.