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HP Recommended
HP ENVY 5534 e-All-in-One Printer
macOS 12.0 Monterey

My printer won't print my documents. It has no problem printing diagnostic pages off the web, but won't print a simple document stored in my hard drive. 

The printer queue says the printer is "idle". 

 

The printer lights up and looks like it is printing things, but then those things disappear from the queue and the printer won't print it. 

On my comupter printer queue, it  and says it is printing things, but it does not. Then they disappear from the queue. 

But it will print certain things.... like the diagnostics page, 

 

What is up? 

 

Jane

 

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