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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP DeskJet Plus 4130 All-in-One Printer

Hi 

I need to get my IP address. The printer is smudging it’s prints so I don’t think I can get it from the Printer Information Page. The printer has lost wireless connectivity so my printer isn’t being ‘found’.

 

thanks for your help! 

1 REPLY 1
HP Recommended

For a printer to have an IP address it must be connected to a network ( wired or wireless), there is no IP address if the printer is not on a network.




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