Can't get printer on line with wifi.

[Johnny7749]

HP Smart Tank 6000 

[Meghana_10]

Hello @Johnny7749, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Smart Tank 6000 printer. 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

To help us get started on resolving your issue, could you please try the steps provided below to connect the printer to the Wi-Fi. 

Connect your printer to a Wi-Fi network using HP Smart 

Install the HP Smart app on your computer or mobile device and use the app to set up or connect the printer to your Wi-Fi network. 

1. Make sure your computer or mobile device is connected to your Wi-Fi network. On your mobile device, turn on Bluetooth and location services.

NOTE: HP Smart uses Bluetooth for printer setup. It does not support print using Bluetooth. 

2. If your printer Wi-Fi was previously turned off, make sure to turn it on.

3. If the printer is no longer in Wi-Fi setup mode, restore the printer network settings.

4. Open the HP Smart app on your computer or mobile device.

5. Click or tap the Plus icon or Add Printer, and then choose the option to select or add a printer. Follow the instructions to add the printer to your network. 

6. When prompted, create an HP account and register the printer. If prompted for a password during the process, enter the PIN which is available from a label in the ink access area or cartridge access area.

NOTE: For some printers or models, the purple light will start pulsing on the status light bar or the Wi-Fi light will blink when the printer is in Wi-Fi setup mode.

Take care and have an amazing day!