• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8620
Android 9.0 Pie

I have been able to print emails forever through the app, and recently I actually logged in to the hp service through the app. Now I can't print emails! HELP!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@redheadartiste

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Smart Tasks: Create shortcuts for printing, emailing, or saving files from the HP Smart app. Go to Using Smart Tasks for more information.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@redheadartiste

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Smart Tasks: Create shortcuts for printing, emailing, or saving files from the HP Smart app. Go to Using Smart Tasks for more information.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thank you so very much for the help!

I can't imagine WHY I have always been able to print emails using the app, but by signing in to HP Smart, I couldn't any longer. That's just NOT SMART!

 

Again, Thank you!!!

HP Recommended

Now I have another issue:

I have attempted to link my Dropbox and Microsoft Onedrive and in both cases I get the same error message: "HTTP Status 400 - Bad Request." Help!

Screenshot_20201021-172615.png

HP Recommended

@redheadartiste

Thank you for posting back.

 

As you trying to link Dropbox and OneDrive, I would suggest get in touch with Google support for further assistance on this as we have limited support boundaries in the support community as of now.

 

And, also I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.