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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Can't print emails

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10-18-2020 06:26 AM
I have been able to print emails forever through the app, and recently I actually logged in to the hp service through the app. Now I can't print emails! HELP!!
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Accepted Solutions
10-21-2020 01:43 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
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Smart Tasks: Create shortcuts for printing, emailing, or saving files from the HP Smart app. Go to Using Smart Tasks for more information.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
10-21-2020 01:43 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
-
Smart Tasks: Create shortcuts for printing, emailing, or saving files from the HP Smart app. Go to Using Smart Tasks for more information.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
10-21-2020 04:06 PM
Thank you so very much for the help!
I can't imagine WHY I have always been able to print emails using the app, but by signing in to HP Smart, I couldn't any longer. That's just NOT SMART!
Again, Thank you!!!
10-22-2020 10:30 AM - edited 10-24-2020 10:33 AM
Thank you for posting back.
As you trying to link Dropbox and OneDrive, I would suggest get in touch with Google support for further assistance on this as we have limited support boundaries in the support community as of now.
And, also I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance.
ECHO_LAKE
I am an HP Employee