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- Re: Can't print from Windows 10 anymore

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09-14-2021 04:01 PM
For some reason my printer stopped working, only from my Windows 10 computer. I cannot print. I can scan from my OfficeJet 8630 to my computer, but unable to print. It just comes up with "Error - Printing". In the Printers settings, the printer shows installed and working, but after I try to print it just says "Printer status: Default, Error"
I have uninstalled and reinstalled the HP software over and over - did full cleans, deletes and reboots. Even followed another article on here which provided a reg update - that didn't work either. I know the printer works, because I have an older laptop with older Windows OS and it can print fine.
Something must have happened with a Windows 10 update that killed it as it used to work..
09-16-2021 12:18 PM
I have resolved this myself - for anyone that is having same problems with older HP printers on Windows 10, here's the answer.
SOLUTION:
-Remove all traces of HP drivers and HP software. Make sure your printer is removed and not listed in Printers & Scanners.
-Reboot
-Download the latest (if you don't already have it) HP Driver package for your printer.
-Right click on the downloaded .exe, select Properties. Select the Compatibility tab, and run in Compatibility mode for Windows 7. Also select Run this program as Administrator checkbox:
-Hit OK, and then double click to run the installer.
VOILA, your printer should now be able to print from Windows 10...
Hope this helps folks as I did NOT want to by a new printer.