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‎09-19-2024 12:48 AM

HP Recommended
Product: HP DeskJet Plus Ink Advantage 6475 All-in-One Printer
 

Can't reconnect my HP 6475 printer to WiFi even when the violet light (of the printer) is on. The HP Smart says that the printer is offline. I have tried the following solutions given by HP  :  reboot router, unplug and plug in the printer, but it didn't help. 

Category:
1 REPLY 1

‎09-21-2024 06:48 AM

HP Recommended

Hi @sari_g 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

 

Please follow this document, click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support

Raj2111
I am an HP Employee

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