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HP Recommended

I have tried to connect using the MAC address, and internet IP and neither work. I have gone through all the troubleshooting on the HP site to no avail. 

1 REPLY 1
HP Recommended

Hi @bretski63,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 

I understand you’re having trouble connecting your HP device to your Regus Office network. Could you confirm whether the issue is with an HP printer or an HP PC? Please also share the exact model number so we can provide the most accurate steps to resolve the issue.

Keep me posted

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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