Cannot add printer to the network

[Girlboss]

I have a 9015 all in one that was connected to the network and now it is not. I am unable to connect. My issue is that i turned off the printer and turned it back on but it won't allow me to print the alignment page because I have Instank Ink and it needs to be connected to the network in order for me to print. When I am adding the printer, my computer is finding the printer. Do I need to remove the ink cartridge and use store bought cartridges in order to continue? 

[Nal_NR]

Hi @Girlboss,

Welcome to the HP support community.

I understand that you are getting wireless connectivity issues on your printer, and I am glad to assist you.

To restore the printer to the original network settings

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup).

2. Touch Network Setup.

3. Touch Restore Network Settings.

4. Touch Yes.

5. Print the network configuration page and verify that the network settings have been reset.

Use the Wireless Setup Wizard or Wi-Fi Protected Setup from the printer control panel display to set up wireless communication.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).

2. Touch ( Settings ).

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

5. Follow the display instructions to complete the setup.

Hope this helps! Keep me posted.

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