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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-26-2026 07:17 AM

HP Recommended

Cannot connect ENVY 5532 to WiFi  Old product which the system does not recognise.  Was OK until I changed my Provider.

If I have to purchase a different product, it will not be HP!

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1 REPLY 1

‎05-27-2026 01:37 PM

HP Recommended

Hello @V1k1nh22, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP Envy 5532 printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below so that I can assist you further?

 

Printers with a touchscreen display

Use the touchscreen to restore Wi-Fi setup mode.

  • On the printer control panel, touch the Setup icon or Wireless icon .
  • Select Network setup or Settings, and then select Restore Network Settings.

Note: Your control panel might look different than the following example, but the steps are the same.
 

Example of selecting Restore Network Settings on a touchscreen control panel

  • If a confirmation prompt displays, touch Yes.
  • Wait 60 seconds until the Wireless light blinks blue.
  • Within two hours, return to the app or software to find and add your printer and complete the setup.

Take care and have an amazing day!

I'm an HP Employee.


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