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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Cannot connect Laserjet M15 to new wifi network/router

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Common problems for Connectivity Issues
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It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
06-05-2023 03:16 PM
Product: HP LaserJet Pro M15w Printer
Operating System: Chrome OS
I read answers to a similar post but either did not understand the instructions or they didn't work.
I have paid computer techs and they have been unable to help me.
HP customer service does not respond. I would be happy to pay HP if I could reach a rep.
I am not sure what to do. I love this 2 year old printer and would prefer getting it to work rather than buying a new one.
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