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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Neverstop Laser MFP 1202w

I had trouble connecting Neverstop Laser Printer to Google Nest Network when first purchased last year, but did get it working.  I had to replace the router with new Google Nest Wifi Pro.   Now cannot connect the printer to the network, HP Smart cannot find the printer.  This printer does not have control panel that will let me see network, only buttons to turn on/off.  Wifi icon flashes blue for a few minutes, then goes to amber.

3 REPLIES 3
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@RonM1947

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which you are trying to connect the printer?

Sandytechy20
I am an HP Employee

HP Recommended

Windows 11

 

Solved the issue by connecting PC to printer via USB.  Afterwards was able to connect printer to network.  Since printer was then on the network, connecting both primary PC & secondary laptop to printer was able to be completed.

HP Recommended

@RonM1947

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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