Cannot connect printer to Wi-Fi since change to fibre broadband.

[Criztal]

Hello Community,  I changed my Internet service to fibre broadband, in last 3 or 4 days, and now have a new router.  Yesterday, I tried printing something from my iPhone 11.  My phone asked me to select a printer but no printer was found.  Looking at the front of my printer, the blue light was flashing.  I pressed the Wi-Fi button, looked at the display and found Wi-Fi was still not connected.  Tried turning the router and printer off and on but this did not help.  Tried pressing the WPS button on the router for 3 seconds but this didn’t connect.  The display suggested putting the printer PIN number into router’s configuration page but I couldn’t see where in the router settings on the Internet.  I notice the router band setting should be 2.4 GHz for the printer to work.  My router is a Plusnet One, it works between 5 and 2 GHz but I can’t see how to stop the 5GHz interfering with the Wi-Fi operation of my printer.  I have removed the printer as a device on my Windows 10 laptop and am trying to reinstall it - but I have lost the USB cable supplied with my printer.  I have tried the online troubleshooting suggestions for reconnecting my printer to Wi-Fi but nothing has worked and I’m very confused.  My printer was working perfectly well, printing from phone or laptop, before I changed my broadband router.  Would be very grateful for some advice for how to get my printer Wi-Fi working again.  Many thanks.

[sandytechy20]

@Criztal

Welcome to the HP support community.

I am here to assists you with connecting the printer to the new router, follow these steps.

Note:- This printer only supports 2.4Ghz bandwidth, make sure the printer and the computer are connected to the same 2.4Ghz                         bandwidth.

Restore network settings to default settings.

(The printer will disconnect from the network. To reconfigure the wireless printer settings)

1. Press the Wireless button to display the Wireless Menu.

2. From the Wireless Menu, select Settings.

3. From the Settings menu, select Restore Defaults.

4. Confirm selection to restore defaults.

Here are the steps to connect the printer to the computer

1. From the computer’s start menu select All Programs or Programs and then select HP.

2. Select HP Deskjet 3050A J611 series

3. Select Printer Setup and Software Selection.

4. Select Connect a new printer. Follow the onscreen instructions.

Refer to page number 33 in this user guide for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.