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HP DeskJet 2855e All-in-One Printer

I have a HP Deskjet 2800 printer.  I was connected to the internet  since Ive had this in 2024 but now I can no longer connect to the wifi.   Right now the HP app cannot find my printer,  what should I do?

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try a Wireless reset and use the HP App toe setup and connect printer to a network again?

 

These resources will be useful:

 

Reset wireless:

https://youtu.be/1WWqNB8h2SE

 

We'll also recommend a firmware update to ensure Printer has the latest bug fixes:

https://youtu.be/LzsgKNKTxBU

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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