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‎11-19-2025 03:14 AM - edited ‎11-19-2025 03:17 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer

Hi all

I've searched on here and followed suggestions to connect my printer, to our internet, but none of them work.

I don't have a cancel X button on the printer.....{the buttons on the printer are:  home, back, -, up, down & ok}

We recently had ee/bt install full fibre and when setting up, the printer asks for WPA/WEP password...

Our router doesn't have this.  The normal password is not accepted. We thought about attaching an ethernet cable, but there is no ports for it!

Please help!

How do i find this?

Do i need to connect another gadget to my router?

Do i bin this one & buy a newer printer?

 

I need my printer for work.

Thanks you

Reply
1 REPLY 1

‎11-19-2025 05:23 AM

HP Recommended

Hello @samarthy , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/au-en/document/ish_2026505-1746064-16

 

https://support.hp.com/au-en/document/ish_3967769-3956733-16

 

Best regards

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