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‎04-22-2021 03:58 AM

HP Recommended
Product: Laser Jet Pro M118DW
Operating System: macOS 11.0 Big Sur

Hi

Bought the Laser Jet Pro M118DW to replace a printer at home.

I have the M118DW in the office so I thought it would make it easier for me......!

So basically i have two macbooks. 

On my main laptop I have been trying for two days to get the printer to print. It's on the network. I've gone into the printers settings/IP address and it's all there. I can printer a test page through the browser. I just can't get the macbook to connect or print. And now it won't even set it up. I reset everything and now get 'unable to verify the printer on the network'. It's driving me mad!

On the 2nd macbook it's a different story. Connected straight away and prints wirelessly ok.

 

I think I've literally tried everything. Reset the printer, reset the router, restarted the macbook numerous times.

Even when I try through the HP Smart app it won't recognise or connect.

 

Help!

 

Mark

Category:
1 REPLY 1

‎04-22-2021 06:39 AM

HP Recommended

Added info....

 

As well as my second laptop having no problem connecting to the printer, the HP app on my iphone & ipad have no problem finding and connecting.

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