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    Need Windows 11 help?
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 4524 All-in-One Printer
Microsoft Windows 11

Printer is recognised but not fully connected. When pressing the button to print I get an error message:

 

Select Printer

Select a printer from the list below as your HP Smart printing preferred printer.

We couldn't find any available printers

Note: HP Smart printing supports network only printers.

Cancel button                           OK button

 

How can I get my printer to operate, please?

 

 

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