Cannot connect to wifi

[Lynne65]

Cannot connect to WiFi , WiFi light flashing, blue flash g light with amber flashing light . Have tried all instructions I am just going round in circles and thinking of throwing printer out of the window !!  

[Raj_05]

Hi @Lynne65,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing trouble connecting your HP ENVY 6430e All-In-One Printer to Wi-Fi. Here are some troubleshooting steps you can try.

• Check Wi-Fi connectivity: Ensure that your Wi-Fi network is active and functioning properly. You can verify this by connecting other devices to the same Wi-Fi network.
• Restart the printer: Power off your printer and unplug it from the power source. Wait for about 30 seconds and then plug it back in. Turn on the printer and check if the Wi-Fi connection improves.
• Check signal strength: Ensure that the printer is within range of your Wi-Fi router. If it's too far away, try moving it closer and check if the connection improves.
• Restart your Wi-Fi router: Power off your Wi-Fi router, wait for a few seconds, and then turn it back on. Sometimes, a simple router restart can resolve connectivity issues.
• Reset network settings on the printer: On the printer's control panel, navigate to the network settings or wireless setup menu. Look for an option to reset the network settings or restore defaults. Perform the reset and then attempt to reconnect to Wi-Fi.
• Update firmware: Visit the HP support website and search for the specific model of your printer. Look for any available firmware updates and follow the instructions to update the printer's firmware. Updated firmware can often address connectivity issues.
• Reconfigure Wi-Fi settings: If all else fails, you can try reconfiguring the Wi-Fi settings on your printer. On the printer's control panel, navigate to the network settings menu and choose the option to set up a new Wi-Fi connection. Follow the on-screen instructions to connect to your Wi-Fi network.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support