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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hi, I have followed all the instructions but cannot get my 2800e to show as “online”.  

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Suggest to do a wireless reset and then use the HP App to connect the printer to the network again.

 

These resources will be useful;

 

Reset wireless network:

https://www.youtube.com/watch?v=1WWqNB8h2SE

 

Connect to wireless network:

https://www.youtube.com/watch?v=1Fr-aJbHfxI

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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