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‎02-11-2026 09:55 AM

HP Recommended

HP dESKJET 4100 WILL NOT ACCEPT WIRELESS INTERNET PASSWORD

1 REPLY 1

‎02-12-2026 11:14 AM

HP Recommended

Hi @SandyT1950,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I am sorry to hear that the printer is not accepting Wireless Internet Password. I would request you to please follow the steps:

 

Reset Printer Network Settings

  • On the printer, press and hold the Wireless and Cancel (X) buttons together for 5 seconds.
  • This restores network defaults.
  • Then retry setup with the HP Smart app.

Confirm Network Band

  • The DeskJet 4100 only supports 2.4 GHz Wi‑Fi.
  • If your router combines 2.4 GHz and 5 GHz under one SSID, split them into separate names and connect the printer to the 2.4 GHz band.

I would also request you to please follow the link for reference :https://support.hp.com/us-en/document/ish_2026505-1746064-16

 

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


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