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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Cannot print anything from internet- can print from my files just fine

HP Recommended
envy 6055 printer
Microsoft Windows 10 (64-bit)

Installed all programs, connected usb cord, put in wireless password, installed HP Smart.....I can scan and copy, I can print pdf's from my files, but I can't print anything from the internet (e.g. e-mails, receipts...anything online that says "click here to print')

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HP Recommended

Went to online support chat- support tech went into my computer remotely and reinstalled wireless program and all is good now, everything works


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