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‎12-20-2020 03:21 PM

HP Recommended
Product: envy 6055 printer
Operating System: Microsoft Windows 10 (64-bit)

Installed all programs, connected usb cord, put in wireless password, installed HP Smart.....I can scan and copy, I can print pdf's from my files, but I can't print anything from the internet (e.g. e-mails, receipts...anything online that says "click here to print')

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2020 07:29 PM

HP Recommended

Went to online support chat- support tech went into my computer remotely and reinstalled wireless program and all is good now, everything works

 

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1 REPLY 1

‎12-20-2020 07:29 PM

HP Recommended

Went to online support chat- support tech went into my computer remotely and reinstalled wireless program and all is good now, everything works

 

1 person found this reply helpful
Was this reply helpful? Yes No
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