cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Level 1
3 1 1 0
Message 1 of 2
82
Flag Post

Solved!

Cannot print anything from internet- can print from my files just fine

HP Recommended
envy 6055 printer
Microsoft Windows 10 (64-bit)

Installed all programs, connected usb cord, put in wireless password, installed HP Smart.....I can scan and copy, I can print pdf's from my files, but I can't print anything from the internet (e.g. e-mails, receipts...anything online that says "click here to print')

1 REPLY 1
Author
Level 1
3 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Went to online support chat- support tech went into my computer remotely and reinstalled wireless program and all is good now, everything works

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation