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‎12-02-2023 10:29 AM

HP Recommended
Product: HP Photosmart e-All-in-One Printer - D110a
Operating System: Other

My iPhone says no AirPrint printers when I try to print. .  The printer says it is connected.  I downloaded the Smart App and successfully shared what I wanted to print and the printer comes up, but the print option is grayed out.  The HP support site said the printer support for this printer is expired. 
Is there a fix, or do I just need to replace this printer?  Thank you in advance. 

 

Category:
2 people had the same question
1 REPLY 1

‎12-05-2023 08:06 AM

HP Recommended

Hi @Judy_S1954,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Try updating firmware by selecting the current OS version if available. If not available then this printer may not be compatible with your iPhone. Click here

 

However, Here are a few things to check. Make sure your iPhone is connected to the same network as the printer. Check for product updates on the front panel of the printer. (Setup<Preferences<Product Updates) Check to make sure your router supports Bonjour or Multicasting. You can also try resetting the printer and the iOS device. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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