Cannot print with wifi direct

[Mattnaccarato1]

HP 5255 office jet.  Cannot Wi-Fi Direct print

”?” Remains on display and the blue wifi light continues.

i

[Max3Aj · Accepted solution]

@Mattnaccarato1, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

I understand you're unable to print using Wi-Fi Direct on your HP OfficeJet 5255, and the printer display shows a “?” with the blue Wi-Fi light blinking. Let's walk through the steps to resolve this.

Check Wi-Fi Direct Status

• On the printer control panel, tap the Wi-Fi Direct icon (or go to Settings > Wi-Fi Direct).
• Ensure Wi-Fi Direct is turned ON and set to Automatic or Manual (not Off).
• If a “?” is showing, it may indicate the printer is waiting for a connection.

Connect iPhone to Printer’s Wi-Fi Direct

• On your iPhone:
  • Go to Settings > Wi-Fi.
  • Look for a network like:
    DIRECT-xx-HP OfficeJet 5255
  • Tap it and enter the Wi-Fi Direct password (found on the printer screen or under Wi-Fi Direct settings).

Print from iPhone

• Open the document or photo you want to print.
• Tap the Share icon > Print.
• Select the HP OfficeJet 5255 as the printer.
• Tap Print.

If the “?” and Blue Light Persist

Try restarting both devices:

• Power off the printer, wait 30 seconds, then turn it back on.
• Restart your iPhone.
• Reconnect to the Wi-Fi Direct network and try printing again.

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support