Cannot reset 6978 Printer Wireless settings. Arrow icon not working.

[Milcon1]

Need help with resetting computer wifi... Solutions posted do not work as my "Arrow" will not let me go to reset solutions others have posted...

[Milcon1]

It is an OfficeJet Pro 6978.

[Jay_G24]

Hi @Milcon1,

Welcome to the HP Support Community

I'd like to help!

Restore the network defaults on the printer to connect it to a new network.

Connect the printer to the Wi-Fi network (printers with a touchscreen)

Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

Place the printer near the network router.

Make sure paper is loaded in the main tray, and then turn on the printer.

From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.

From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.

Select your network, and then enter the password.

NOTE: If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

Hope this helps! Keep me posted. 

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